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FAQ & Support
Find answers to common questions about our product, orders, shipping, and how we support your wellness journey.
Shipping
Orders are typically processed within 24-48 hours and delivered within 5-7 business days.
Yes we ship worldwide
Yes you will receive a tracking number
If your package is delayed you will be notified
Returns
We offer a full 180 day money back guarantee
You have up to 180 days to request a return, and we ask that you please return the bottles
Email help@directwellnesslabs.com to start a return or refund request
Product safety
Yes, all of our products are made from 100% all natural ingredients
Our products are tested with a 3rd party facility and GMP certified on a regular basis.
Subscription
Subscriptions provide you a 15% discount for your continued loyalty
You can cancel at anytime, just email us at help@directwellnesslabs.com
You will be billed once per month for your subscription(s)
You can cancel at anytime, just email us at help@directwellnesslabs.com