Home > FAQ & Support

FAQ & Support

Find answers to common questions about our product, orders, shipping, and how we support your wellness journey.

Shipping

Orders are typically processed within 24-48 hours and delivered within 5-7 business days.

Yes we ship worldwide

Yes you will receive a tracking number

If your package is delayed you will be notified

Returns

We offer a full 180 day money back guarantee

You have up to 180 days to request a return, and we ask that you please return the bottles

Email help@directwellnesslabs.com to start a return or refund request

Product safety

Yes, all of our products are made from 100% all natural ingredients

Our products are tested with a 3rd party facility and GMP certified on a regular basis.

Subscription

Subscriptions provide you a 15% discount for your continued loyalty

You can cancel at anytime, just email us at help@directwellnesslabs.com

You will be billed once per month for your subscription(s)

You can cancel at anytime, just email us at help@directwellnesslabs.com